Privacy Policy
Privacy Policy
Excel Pain Consultants (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://excelpainconsultants.com or receive care at our clinic located at:
1 Hospital Dr., Ste #201
Aliquippa, PA 15001
Phone: 724-304-4950
By using our Website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal details that you voluntarily provide, including but not limited to:
- Full name, address, email, and phone number
- Date of birth, gender, and insurance details
- Medical history and health information (Protected Health Information, or PHI)
- Appointment and billing information
- Any additional data submitted through forms or communication with our office
Note: PHI is protected under HIPAA regulations and applicable healthcare privacy laws.
b. Automatically Collected Information
When you access our Website, we may collect:
- Your IP address and browser type
- Device and operating system information
- Pages visited and duration
- Cookies and usage data
This information helps us analyze trends and improve our Website functionality.
2. How We Use Your Information
We may use the information we collect to:
- Provide and manage your medical care and appointments
- Communicate with you about your treatment and services
- Handle billing, payments, and insurance claims
- Comply with legal and regulatory obligations
- Improve our Website and services
- Send appointment reminders or updates (with your consent)
3. How We Share Your Information
a. With Healthcare Providers
We may share your information with:
- Physicians and medical staff involved in your care
- Laboratories, specialists, and diagnostic services
- Insurance companies for claims processing
b. With Third-Party Service Providers
We may work with vendors who help us operate our Website and business, such as:
- IT and web hosting providers
- Appointment scheduling and reminder services
- Payment and billing processors
All vendors are required to maintain the confidentiality of your information.
c. As Required by Law
We may disclose your information when legally required to do so, including:
- In response to subpoenas or court orders
- For public health reporting
- To protect against fraud or imminent harm
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and track Website usage. You may adjust your browser settings to disable cookies, though doing so may affect some features of the Website.
5. Your Rights and Choices
You may have certain rights regarding your personal and health information, including:
- Requesting access to or correction of your data
- Requesting a copy of your medical records
- Opting out of non-essential communications
To exercise your rights, please contact us using the information at the end of this policy.
6. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your information. While we strive to protect your data, no method of transmission or storage is 100% secure.
7. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect information from children. If we discover such data has been collected, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Website or services indicates your acceptance of any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Excel Pain Consultants
1 Hospital Dr., Ste #201
Aliquippa, PA 15001
Phone: 724-304-4950
Website: https://excelpainconsultants.com